Chi Club membership is open to all residents of Australia.
To join, download the Yo-Chi app and set up a new membership account. Yo-Chi may grant or refuse membership at its absolute discretion. Membership barcode may not be copied or duplicated in any way. Each member is only permitted to have one membership which will be allocated to one nominated email address at the time of registration.
Upon registration members are required to enter contact details in the Yo-Chi app to activate membership including full name, date of birth, email, home venue and postcode. It is the member’s responsibility to update any changes to personal details within the Chi Club app. Members may opt out of the Chi Club at any time by updating preferences in the Chi Club app.
Promotional offers will occasionally apply for new members upon sign-up however these may be changed at any time.
Members earn one Chi Point for every $10 spent in a Yo-Chi venue. Once a member has accumulated 10 Chi Points they can redeem up to $10 worth of Yo-Chi product for free. If their purchase comes to less than $10 in value the balance is not redeemable in cash and points will not be refunded. Point redemption is available on all products sold within Yo-Chi venues. Does not apply to online or supermarket purchases.
The Chi Club app will automatically calculate how much is spent in each transaction to the cent, eg if a member spends $14.49 they will earn 1.449 Chi Points. Chi Points displayed in the app are rounded to the nearest two decimal points.
Members will receive an additional 10 bonus Chi Points on the date of their birthday, on the basis of having provided their birthdate in the profile set-up; bonus points are redeemable on any products in venue up to the value of $10. Any remaining balance over $10 is payable by cash or card. Membership must be active for a minimum of 24 hours prior to birthdate in order to receive allocation of birthday Chi Points.
Points accrued cannot be used as a part-payment or redeemed for cash. If members do not use their Chi Club membership for a period of two years, their membership will be cancelled along with all accrued entitlements.
Yo-Chi may introduce special offers from time to time at our own discretion, and these offers may include additional terms and conditions.
Chi Club points cannot be sold, transferred or assigned and are not redeemable for cash.
Yo-Chi reserves the right to modify, refuse or terminate a member’s Chi Club account without notice or reason and at its absolute discretion. If a membership is terminated, all outstanding point accruals will no longer be valid and will be rendered null and void.
Yo-Chi reserves the right to withdraw, cancel or vary Chi Club benefits without notice and at any time, at its absolute discretion.
Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion deems acceptance of these Terms and Conditions.
The competition period commences on 20 November 2023 and concludes on 10 December 2023 at 10.00pm (AEDST). Entries must be received by the competition close date and time.
To enter, individuals must collect a colouring in sheet from a participating Yo-Chi venue, complete the colouring task, write their name, age and contact information on the colouring sheet and submit at their local Yo-Chi venue.
Limited to one entry per person.
Three winners will be selected per venue, each to receive a prize being a $20 Yo-Chi gift card.
The prizes must be taken as stated and no compensation will be payable if the winner is unable to use the prize as stated. If the winner is unable to satisfy these terms and conditions or a prize is not utilised or able to be taken within any specified timeframes, the prize will be forfeited by the winner.
The prizes, or any unused portion of a prize, are not transferable, or redeemable for cash. If any prize (or part of any prize) is unavailable, Yo-Chi, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification.
The winners will be selected randomly and contacted by their local Yo-Chi venue; winners will be notified by no later than 11 December 2023.
Yo-Chi’s decision is final, and no correspondence will be entered into.
Employees (and their immediate families) are ineligible to enter.
If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of Yo-Chi, Yo-Chi reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) to modify, suspend, terminate, or cancel the promotion, as appropriate.
Yo-Chi reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity or age) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process.
Yo-Chi eGift Cards are available for purchase on the Yo-Chi website (www.yochi.com.au) and can be redeemed at any Yo-Chi venue in Australia.
eGift Cards are treated as cash and cannot be replaced if lost or stolen. eGift Cards may only be used for purchases in Yo-Chi venues and cannot be returned or exchanged for cash. Yo-Chi eGift Cards cannot be redeemed for online purchases, through third party delivery apps or at any other location where Yo-Chi products are sold including Coles supermarkets.
The funds available can be verified on request at any Yo-Chi venue in Australia. No change will be given and any balance that remains on the card can be used in whole or part against future purchases at Yo-Chi. eGift Cards cannot be reloaded or topped up.
In accordance with law, eGift Cards expire 3 years from the date of purchase. These terms may be amended by Yo-Chi from time to time.
Yo-Chi physical Gift Cards are available to purchase in any Yo-Chi venue and can be redeemed at any Yo-Chi venue in Australia.
Yo-Chi Gift Cards are treated as cash and cannot be replaced if lost or stolen. Gift Cards may only be used for purchases in Yo-Chi venues and cannot be returned or exchanged for cash. Yo-Chi Gift Cards cannot be redeemed for online purchases, through third party delivery apps or at any other location where Yo-Chi products are sold including Coles supermarkets.
The funds available can be verified on request at any Yo-Chi venue in Australia. No change will be given and any balance that remains on the card can be used in whole or part against future purchases at Yo-Chi. Gift Cards cannot be reloaded or topped up.
In accordance with law, Gift Cards expire 3 years after the date of purchase. These terms may be amended by Yo-Chi from time to time.
Customers who bring in their Co-Chi bowl are entitled to a 10% discount off their Yo-Chi every time they refill the bowl.
Valid at all Yo-Chi venues across Australia.
10% discount cannot be redeemed in conjunction with any other promotion, offer or discounts.
Offer is not available via Uber Eats, delivery or online ordering.
Yo-Chi has the right to change or terminate this offer without prior notice.
Emergency service workers are entitled to a 50% discount off their Yo-Chi upon presentation of valid identification confirming their employment. Limited to one product redemption per person per day. Discount applies to self-serve frozen yogurt and toppings only; it doesn’t apply to retail merchandise, take home tubs or any other products. Chi Club points cannot be used as payment in conjunction with this offer.
Offer is not available via Uber Eats or online ordering.
This offer has no cash value and cannot be exchanged for other items or monetary compensation. It cannot be redeemed in conjunction with any other promotion or discounts and is at the sole discretion of Yo-Chi Management
Yo-Chi has the right to change or terminate the offer without prior notice.
Yo-Chiever vouchers are issued to nominated local sporting clubs and community organisations, as part of Yo-Chi’s Communi-Chi program. Voucher value is maximum $12, with any incremental value over the specified amount to be paid at the register. Validity periods apply – refer to voucher for expiry date and further details.
Vouchers can be redeemed at any Yo-Chi venue across Australia.
Limited to one redemption per person. This voucher has no cash value and cannot be exchanged for other items or monetary compensation. It cannot be redeemed in conjunction with any other promotion or discounts. If your purchase is less than $12 in value, the balance is not redeemable in cash, and the voucher must still be surrendered.
Students from nominated schools or universities are eligible to redeem the Chi Week offer based on the following terms and conditions.
Yo-Chi will nominate specific schools and universities relevant to a particular venue for the Chi Week promotion, to be announced on social media during the week leading up to each event. Eligible students are entitled to claim a free $10 Yo-Chi on the specific communicated date and time relevant to their school or university, upon presentation of valid student identification. Any incremental value over $10 is to be paid at the register. Limited to one redemption per person. Students must be a Chi Club member to redeem the offer.
This offer has no cash value and cannot be exchanged for other items or monetary compensation. It cannot be redeemed in conjunction with any other promotion or discounts. Yo-Chi has the right to change or terminate the offer at any time without prior notice. Aggressive and unruly behaviour towards the Yo-Chi team will result in instant disqualification from this promotion and will not be tolerated.
