Chi Club membership is open to all residents of Australia.
Chi Club membership is open to all residents of Australia.
To join, download the Yo-Chi app and set up a new membership account. Yo-Chi may grant or refuse membership at its absolute discretion. Membership barcode may not be copied or duplicated in any way. Each member is only permitted to have one membership which will be allocated to one nominated email address at the time of registration.
Upon registration members are required to enter contact details in the Yo-Chi app to activate membership including full name, date of birth, email, home venue and postcode. It is the member’s responsibility to update any changes to personal details within the Chi Club app. Members may opt out of the Chi Club at any time by updating preferences in the Chi Club app.
Promotional offers will occasionally apply for new members upon sign-up however these may be changed at any time.
Members earn one Chi Point for every $10 spent in a Yo-Chi venue. A member who has accumulated Chi Points can redeem them towards Yo-Chi product for free once they have reached 10 points. If their purchase comes to less than $10 in value the balance is not redeemable in cash. Point redemption is available on all products sold within Yo-Chi venues. Does not apply to online or supermarket purchases.
The Chi Club app will automatically calculate how much is spent in each transaction to the cent, eg if a member spends $14.49 they will earn 1.449 Chi Points. Chi Points displayed in the app are rounded to the nearest two decimal points.
Members will receive an email with a birthday freebie up the value of $10 in the form of a Yo-Chi voucher on the date of their birthday, on the basis of having provided their birthdate in the profile set-up. The member has 7 days from the time of issue to redeem the voucher at any Yo-Chi venue. Any remaining balance over $10 is payable by cash or card. The birthday voucher must be redeemed in a single transaction, and no change will be issued. The voucher cannot be used online, through the delivery apps or anywhere Yo-Chi products are sold other than in Yo-Chi venues. Membership must be active for a minimum of 24 hours prior to birthdate to receive the birthday voucher.
Points accrued cannot be used as a part-payment or redeemed for cash. If members do not use their Chi Club membership for a period of two years, their membership will be cancelled along with all accrued entitlements.
Yo-Chi may introduce special offers from time to time at our own discretion, and these offers may include additional terms and conditions.
Chi Club points cannot be sold, transferred or assigned and are not redeemable for cash. Point redemption is available on all products sold within Yo-Chi venues, except gift cards. Does not apply to online or supermarket purchases. Points cannot be accrued from online or in venue gift card purchases, online or supermarket purchases.
Yo-Chi reserves the right to modify, refuse or terminate a member’s Chi Club account without notice or reason and at its absolute discretion. If a membership is terminated, all outstanding point accruals will no longer be valid and will be rendered null and void.
Yo-Chi reserves the right to withdraw, cancel or vary Chi Club benefits without notice and at any time, at its absolute discretion.
Yo-Chi eGift Cards are available for purchase on the Yo-Chi website (www.yochi.com.au) and can be redeemed at any Yo-Chi venue in Australia.
eGift Cards are treated as cash and cannot be replaced if lost or stolen. eGift Cards may only be used for purchases in Yo-Chi venues and cannot be returned or exchanged for cash. Yo-Chi eGift Cards cannot be redeemed for online purchases, through third party delivery apps or at any other location where Yo-Chi products are sold including Coles supermarkets.
The funds available can be verified on request at any Yo-Chi venue in Australia. No change will be given and any balance that remains on the card can be used in whole or part against future purchases at Yo-Chi. eGift Cards cannot be reloaded or topped up.
In accordance with law, eGift Cards expire 3 years from the date of purchase. These terms may be amended by Yo-Chi from time to time.
Yo-Chi physical Gift Cards are available to purchase in any Yo-Chi venue and can be redeemed at any Yo-Chi venue in Australia.
Yo-Chi Gift Cards are treated as cash and cannot be replaced if lost or stolen. Gift Cards may only be used for purchases in Yo-Chi venues and cannot be returned or exchanged for cash. Yo-Chi Gift Cards cannot be redeemed for online purchases, through third party delivery apps or at any other location where Yo-Chi products are sold including Coles supermarkets.
The funds available can be verified on request at any Yo-Chi venue in Australia. No change will be given and any balance that remains on the card can be used in whole or part against future purchases at Yo-Chi. Gift Cards cannot be reloaded or topped up.
In accordance with law, Gift Cards expire 3 years after the date of purchase. These terms may be amended by Yo-Chi from time to time.
Customers who bring in their Co-Chi bowl are entitled to a 10% discount off their Yo-Chi every time they refill the bowl.
Valid at all Yo-Chi venues across Australia.
10% discount cannot be redeemed in conjunction with any other promotion, offer or discounts.
Offer is not available via Uber Eats, delivery or online ordering.
Yo-Chi has the right to change or terminate this offer without prior notice.
Please read these Terms and Conditions carefully before participating in the Unicorn Magic Claw Machine promotion. By participating in this, you agree to comply with the following terms and conditions:
Promotion Period:
The Unicorn Magic Claw Machine will be available in selected Yo-Chi venues nationally between the dates of Monday 16 September to Sunday October 13 2024. The machines will not be available in venues for the entire duration of the campaign and the list of participating venues is at the sole-discretion of Yo-Chi management.
Eligibility and Redemption:
To participate in the promotion, a customer must purchase a Yo-Chi (soft serve frozen yogurt with toppings) in a participating venue and say the ‘Magic Word’ to a Yo-Chi staff member at point of purchase. The ‘Magic Word’ can be found on the Yo-Chi Instagram page (@iloveyochi) and the Yo-Chi Chi Club app homepage. When the correct ‘Magic Word’ is provided by the customer, they are entitled to a token which they can use to play the Unicorn Magic Claw Machine once. Customers are only able to earn and redeem one token per person per day.
Tokens are limited to 200 per venue per day and are offered on a first come, first served basis. Yo-Chi reserves the right to distribute additional tokens at management discretion.
Yo-Chi does not guarantee that a prize will be won each time a person participates in the Unicorn Magic Claw Machine and no disputes will be entered into.
Any prizes won cannot be exchanged or redeemed for cash.
If any person is found to be interfering with the Claw Machine or attempting to gain access to the prizes, they will be ineligible to participate for the remainder of the campaign.
Exclusions, Cancellation and Modification:
The Promotion cannot be redeemed in conjunction with any other offers, discounts, or promotions. Yo-Chi reserves the right to modify, cancel, or terminate this promotion at any time, for any reason, without prior notice.
General Terms and Contact Information:
This Promotion is subject to all applicable laws and regulations.
Yo-Chi reserves the right to disqualify participants who violate these Terms and Conditions.
For any questions regarding the Promotion, please contact email info@yochi.com.au.
By participating in the Unicorn Magic Claw Machine promotion, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Yo-Chi Unicorn Magic $10 vouchers are issued as part of the Unicorn Magic claw machine game in selected venues nationally from September 16, 2024 – October 13, 2024. The vouchers are redeemable at any Yo-Chi venue and entitles the recipient to one free Yo-Chi creation to the value of $10. Any additional amount is payable by the recipient. The voucher must be used in one transaction and no change will be given. The voucher has no cash value and cannot be exchanged for other items or monetary compensation. The voucher cannot be used in conjunction with any other offer or used for the purchase of merchandise, take home tubs or online orders (including Uber Eats and Door Dash). Voucher is valid until December 31, 2024.
Information on how to enter and the prizes form part of these Terms and Conditions. Participation in this promotion deems acceptance of these Terms and Conditions.
The competition period for the Unicorn Magic Colouring Competition commences on 16 September 2024 and concludes on 13 October 2024 at 11.00pm (AEDST). Entries must be received by the competition close date and time.
To be eligible to win, the entrant (or parent/guardian) must be a Chi Club member. Click on the link to become a Chi Club member.
To enter, individuals must collect a colouring-in sheet from a participating Yo-Chi venue, complete the colouring task, write their name, age, phone number and Chi Club membership number on the colouring sheet and submit at their local Yo-Chi venue.
Limited to one entry per person.
Winners will be selected per venue, each to receive $20 worth of Yo-Chi, in the form of 20 Chi Points allocated to the winner’s Chi Club account, or to the Chi Club account of their parent or guardian.
Chi Points can be redeemed for frozen yogurt, acai and toppings at any Yo-Chi venue. Chi Points cannot be redeemed for any other Yo-Chi retail product (including frozen yogurt tubs), merchandise or gift cards.
The prizes must be taken as stated and no compensation will be payable if the winner is unable to use the prize as stated. If the winner is unable to satisfy these terms and conditions or a prize is not utilised or able to be taken within any specified timeframes, the prize will be forfeited by the winner.
The prizes, or any unused portion of a prize, are not transferable, or redeemable for cash. If any prize (or part of any prize) is unavailable, Yo-Chi, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification.
Winners will be selected on their creativity and will be notified after the competition closing date.
Yo-Chi’s decision is final, and no correspondence will be entered into.
Employees (and their immediate families) are ineligible to enter.
If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of Yo-Chi, Yo-Chi reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) to modify, suspend, terminate, or cancel the promotion, as appropriate.
Yo-Chi reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity or age) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process.
At Yo-Chi, we deeply respect the importance of safeguarding your personal information. Information captured on the Colouring Competition pages will not be shared, published nor used by Yo-Chi for promotional purposes. The information captured will be used to notify competition winners. Please refer to our Privacy Policy for further information.
Entry is open to all Australian residents who complete the task set out on Yo-Chi social media channels. A total of three winners will be chosen at random across Yo-Chi social media accounts and will receive $30 worth of Yo-Chi in the form of Chi Club points. All winners will be notified by direct message by Monday October 14, 2024.
Yo-Chi has the right to terminate this competition without prior knowledge.
Yo-Chi Swirl & Share vouchers are redeemable at any Yo-Chi venue nationally and entitles the recipient to Yo-Chi creations to the value of $50. Any additional amount is payable by the recipient. The voucher must be used in one transaction and no change will be given. The voucher has no cash value and cannot be exchanged for other items or monetary compensation. The voucher cannot be used in conjunction with any other offer or used for the purchase of merchandise, take home tubs or online orders (including Uber Eats and Door Dash).
Yo-Chi reserves the right to change these conditions without prior notice.
Emergency service workers who are employed within the specific professions outlined below are entitled to a 50% discount off their Yo-Chi upon presentation of valid identification confirming their employment. Whilst we acknowledge the definition of Emergency Services can extend into a variety of different industries and roles, this promotional offer applies specifically to first responders in the following professions;
Offer limited to one product redemption per person per day. Discount applies to self-serve frozen yogurt/acai plus toppings only; it does not apply to merchandise, take home tubs, online ordering or delivery orders. Chi Club points cannot be used as payment in conjunction with this offer.
This offer has no cash value and cannot be exchanged for other items or monetary compensation. It cannot be redeemed in conjunction with any other promotion or discounts and is at the sole discretion of Yo-Chi Management. Yo-Chi has the right to change or terminate the offer without prior notice.
Yo-Chiever vouchers are issued to nominated local sporting clubs and community organisations, as part of Yo-Chi’s Communi-Chi program. Voucher value is maximum $12, with any incremental value over the specified amount to be paid at the register. Validity periods apply – refer to voucher for expiry date and further details.
Vouchers can be redeemed at any Yo-Chi venue across Australia.
Limited to one redemption per person. This voucher has no cash value and cannot be exchanged for other items or monetary compensation. It cannot be redeemed in conjunction with any other promotion or discounts. If your purchase is less than $12 in value, the balance is not redeemable in cash, and the voucher must still be surrendered.
Students from nominated schools or universities are eligible to redeem the Chi Week offer based on the following terms and conditions.
Yo-Chi will nominate specific schools and universities relevant to a particular venue for the Chi Week promotion, to be announced on social media during the week leading up to each event. Eligible students are entitled to claim a free $10 Yo-Chi on the specific communicated date and time relevant to their school or university, upon presentation of valid student identification. Any incremental value over $10 is to be paid at the register. Limited to one redemption per person. Students must be a Chi Club member to redeem the offer.
This offer has no cash value and cannot be exchanged for other items or monetary compensation. It cannot be redeemed in conjunction with any other promotion or discounts. Yo-Chi has the right to change or terminate the offer at any time without prior notice. Aggressive and unruly behaviour towards the Yo-Chi team will result in instant disqualification from this promotion and will not be tolerated.